7d game Privacy Policy

7d game is an online gaming and betting platform providing services to users in Bangladesh. This privacy policy ("Policy") describes how 7d game collects, processes, stores and protects the personal information of users through its website (https://7d-game.cam) and all associated services.

By creating an account on our platform, you agree to the terms of this Policy. This Policy must be read alongside our Terms and Conditions, as both documents together form the basis of the agreement between you and us. If you do not agree with any part of this Policy, you are requested to refrain from using our services.

This Policy has been prepared in accordance with the applicable laws of Bangladesh and international data protection standards. It applies to all services, applications and digital channels of 7d game.

7d game collects certain specific information to operate its services correctly, ensure security, and improve the user experience. The categories of information collected are described in detail below:

2.1 Identity and Contact Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• National ID or passport number (when identity verification is required)
• Permanent address

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, Upay or bank account numbers (used only for processing deposits and withdrawals)
• Transaction history — deposit and withdrawal amounts and dates
• Records of bonus claims and wagering activity

2.3 Technical and Usage Information

• Device type, operating system and browser version
• IP address and approximate geographic location
• Session duration, pages visited and click patterns
• Information collected through cookies and similar tracking technologies

7d game collects user information in the following ways:

3.1 Direct Collection

When you register on 7d game, log in, make a deposit or withdrawal, contact the customer support team, or fill in any of our forms — you provide information to us directly. This information is given voluntarily and is required to use the services.

3.2 Automatic Collection

Certain technical information is collected automatically while you use our website or app. This includes server logs, cookies, session data and performance analytics information.

3.3 Collection through Third Parties

Certain information may also be received from payment gateway operators (such as bKash, Nagad and Rocket), identity verification service providers, and partner organisations that assist with fraud prevention — solely for the purpose of transaction security and verification.

7d game uses the information collected only for the following legitimate purposes:

4.1 Account Management and Verification

Collected information is used to create new accounts, confirm identity (KYC), verify age, and keep each user's account secure. Withdrawal processing is not possible without proper identity verification.

4.2 Transaction Processing

Financial information is used to complete deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay and bank transfers. Records of every transaction are stored securely.

4.3 Customer Support

User information and transaction history are made available to the support team to provide more effective assistance through 24/7 live chat and email.

4.4 Fraud Prevention and Security

User behavioural data is analysed to detect suspicious activity, prevent multiple accounts, and stop bonus abuse.

4.5 Service Improvement

User preferences and usage patterns are reviewed to improve the platform's functionality, game selection and overall experience.

The security of your information is one of 7d game's top priorities. We have put in place the following technical and operational measures:

5.1 Encryption and SSL Security

All data transmitted on our platform is encrypted using SSL (Secure Sockets Layer) technology. This means no third party can read the information passing between your browser and our servers. Sensitive stored data such as passwords and financial details is protected using industry-standard encryption algorithms.

5.2 Access Control

Access to user data is granted only to authorised 7d game staff, and only within the limits necessary for their work. Each staff member's access is logged and reviewed regularly.

5.3 Data Retention Period

Information is retained for as long as your account is active and, after account closure, for as long as required to meet legal obligations. Financial transaction records are generally retained for an extended period because they are needed for legal and regulatory compliance.

5.4 Data Breach Notification

If a data security breach occurs for any reason and it affects your personal information, 7d game will notify you as quickly as possible by email or account message and will advise you on the necessary protective steps to take.

7d game shares information with third parties only in specific circumstances and within strict limits:

6.1 Payment Processors

The necessary information is exchanged with bKash, Nagad, Rocket, Upay and banking partners to complete deposit and withdrawal transactions. These partners have their own privacy policies and security standards.

6.2 Identity Verification Services

The minimum necessary information may be shared with trusted third-party services for KYC (Know Your Customer) verification. This process plays an important role in preventing fraud and money laundering.

6.3 Legal Obligations

Disclosing certain information may be our legal duty under the applicable laws of Bangladesh, a court order, or a legitimate request from a competent authority.

Cookies and similar technologies are used on the 7d game website. These technologies improve your browsing experience and ensure the platform functions correctly.

7.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and temporarily storing cart or form data. Without them the platform does not work properly.

7.2 Functional Cookies

These cookies are used to remember your preferred language, theme or game category, making your next visit more convenient.

7.3 Analytical Cookies

Analytical cookies are used to analyse which pages of the website are used most, and where users encounter difficulties, in order to improve the quality of the service. Information collected through these cookies is not personally identifiable.

You can limit or disable cookies at any time by changing your browser settings. Keep in mind, however, that disabling essential cookies may affect some functionality of the platform.

Every user registered on 7d game has the following rights over their own information:

8.1 Right of Access

You can ask 7d game at any time what information we hold about you. A summary of this information can be requested through account settings or customer support.

8.2 Right to Correction

If any information stored in your account is incorrect or out of date, you can request that it be corrected. Changes to your mobile number, email or address must follow the designated verification process.

8.3 Right to Close Your Account

If you wish to close your account on 7d game, please contact the customer support team. Even after account closure, financial transaction records will be retained for a set period as required by legal obligations.

8.4 Data Portability

You can request the basic information stored in your account in a structured format. The customer support team will assist you with this.

7d game strictly prohibits participation by anyone under the age of 21. All services on our platform are for persons aged 21 and above only.

Date of birth is collected at registration and age is confirmed during the identity verification process. If any user attempts to create an account while under 21 years of age, or evidence of this is found, the account will be suspended immediately and all data will be deleted.

Our Responsible Gaming Policy contains detailed information on our measures to protect minors and prevent problem gambling. If a parent or guardian believes their child is using the platform, please contact our customer support immediately.

7d game reserves the right to amend this privacy policy at any time. If significant changes are made to the policy, registered users will be informed in advance by email or account notification. Continued use of the platform after changes have been made will be taken as your acceptance of the revised policy.

If you have any questions about this privacy policy or any request regarding your information, please contact the 7d game customer support team:

• Email: [email protected]
• 24/7 Live Chat: through the chat button on the website
• Support languages: Bengali and English

To learn more about 7d game, visit our About Us page, which describes the platform's goals and values. You can also visit our Frequently Asked Questions page for answers to common queries.